Contact
Last updated: 5 November 2026
Write to us
For a question about the service, a travel rule that looks wrong to you, or to exercise your rights over your data, write to the address below. We reply in French and English.
To help us answer you
Tell us the destination country, your nationality and, for a suspected error, the link to the page concerned. Never send a passport number, a document scan or a date of birth.
Personal data
To access, correct or delete your data, write to the same address: see the Privacy page for the details of your rights.